…..this happens sometimes,, but not very often over the last 24 years. But un-repairable. We have a great source for help on our website,, just send us a note or call us and we can talk you through just about any QuilTak tool issue over the phone,, and I am pretty sure we have heard them all ;-))) Just saying.
The main reason for a jammed tool is this: After inserting the needle into the layers of your project and pulling the trigger to insert a tak,,, you MUST release the trigger before pulling the needle out from your project. Otherwise the ratcheting mechanism hasn’t completed its action and the needle will get jammed with a tak in the channel of the needle.
If that happens–PLEASE DO NOT REMOVE THE SCREWS IN THE TOOL!!! Otherwise the above photo is what you will get. If a jam occurs, simply turn the needle lock towards the nose of the tool and pull gently to get the needle out . This will release the trigger of the tool and the jam should be solved. Then reinstall the needle. If you get a tak end stuck in the needle channel, you can remove it by sliding a needle along the channel to the point of the needle. You are welcome to call us with other issues. We want happy basters ;-)) grins for your day,, bari